Roadside Assistance, Simplified

Your Brand. Our Nationwide Digital Infrastructure. RSA Malaysia is a white-label roadside assistance SaaS platform, empowering brands to launch and operate their own roadside programs built to Malaysian standards of service quality, trust, and coverage.

2k+

Nationwide partners, RSA Malaysia connects workshops, tow trucks, and technicians under one digital ecosystem

24/7

Delivering assistance, real-time tracking, and centralized control, all seamlessly branded as your own.

STRATEGIC EDGE

Imagine how topMalaysian brandscould deploy it

Through a simple API or digital dashboard integration, your customers experience your brand, while RSA Malaysia provides the technology, network, and nationwide operations behind the scenes.

PLUSApp

Highway roadside response and towing digitized for millions of road users

Grab Protect

On-demand driver support, instantly dispatched

ShopeeRSA

After-sales roadside help in the Shopee mobile app

BNM RoadSecure

Enterprise-grade roadside coverage for corporate fleets

Certified. Localized. Trusted by the Industry.Certified. Localized. Trusted by the Industry.Certified. Localized. Trusted by the Industry.

Localized SupportRegulatory AlignmentNationally Verified PartnersData Sovereignty & SecurityGlobal-Standard ArchitectureLocalized SupportRegulatory AlignmentNationally Verified PartnersData Sovereignty & SecurityGlobal-Standard Architecture

Our system is built to meet global SaaS, automotive, and data governance benchmarks, while being localized for Malaysia’s roads, regulations, and partners. We call this the Malaysian Standard. A framework that defines how roadside assistance should be delivered: digital-first, data-driven, and customer-focused.

Localized Support

Optimized for Malaysia’s markets, languages, and operational realities

Regulatory Alignment

Complies with Malaysian transport, insurance, and service SOPs

Nationally Verified Partners

2,000+ certified workshops, towing operators, and field technicians

Data Sovereignty & Security

All data processed within Malaysia under enterprise-grade security

Global-Standard Architecture

Built on modern SaaS frameworks used by leading mobility and insurance platforms worldwide

SEAMLESS OPERATIONS

One Integration. Total Control

Integrate RSA Malaysia once via API or dashboard and instantly gain access to a powerful, unified operations suite.

Nationwide Coverage & Real-Time Tracking

See technicians and customers in motion, across Malaysia.

Live Sales & Incident Dashboard

Track every request, region, and performance metric.

White-Label Portal

Customizable visuals, branding, and messages to match your brand identity.

Technician App

Software for on-ground service quality and job fulfillment.

Flexible Pricing

Set your own profit margins and service rates with full transparency. Adjust pricing dynamically based on Time of Day, Service Location, Service Type or Partner Agreements.

SERVICES

What Your Customers Experience

Battery Assistance & Replacement

Nationwide on-site replacement, requested digitally through your app

Jumpstart Service

Instant help for dead batteries, dispatched within minutes

Tyre Replacement

On-the-spot tyre change anywhere in Malaysia

Fuel Top Up

24/7 emergency refueling via digital dispatch

Locksmith Unlock Service

Safe, damage-free unlocks via nationwide specialists

Towing & Recovery (Accident/Breakdown)

Nationwide towing network, fully digital

Battery Assistance & Replacement

Nationwide on-site replacement, requested digitally through your app

Jumpstart Service

Instant help for dead batteries, dispatched within minutes

Tyre Replacement

On the spot tyre change anywhere in Malaysia

Fuel Top Up

24/7 emergency refueling via digital dispatch

Locksmith Unlock Service

Safe, damage-free unlocks via nationwide specialists

Towing & Recovery (Accident/Breakdown)

Nationwide towing network, fully digital

UPCOMING

What’s Next:

White-Label AI, Powered by FATIN

The Future of Roadside Assistance is Intelligent. FATIN (Fully Autonomous Text InteractioN), rsa.my's proprietary AI assistant designed to make roadside operations faster, smarter, and fully automated.

UPCOMING

What’s Next:

White-Label AI, Powered by FATIN

EXPERIENCE THE STANDARDS

See Why Leading Brands Trust RSA Malaysia

Insurance & Assistance ProvidersCar Rental ServicesCorporate Fleet OperatorsVehicle MarketplacesSMEs managing logistics or mobilityInsurance & Assistance ProvidersCar Rental ServicesCorporate Fleet OperatorsVehicle MarketplacesSMEs managing logistics or mobility

Transform every roadside breakdown into a branded, data-driven experience and customer loyalty moment

Request Personalized Demo